STG INTERMODAL WHOLESALE RAMP TO RAMP CONTACT INFORMATION

HEADQUARTERS

STG Stacktrain, LLC
5165 Emerald Parkway, Suite 300
Dublin, OH 43017
Toll Free: 1800-876-7281
Ph: 614-923-1400

chics@stgusa.com

ACCOUNTS RECEIVABLE top ^

5165 Emerald Parkway, Suite 300
Dublin, OH 43017

BUSINESS DEVELOPMENT top ^
STG Stacktrain, LLC
5165 Emerald Parkway, Suite 300
Dublin, OH 43017
Toll Free: 1800-876-7281
Ph: 614-923-1400
chics@stgusa.com
 


CUSTOMER SUPPORT top ^

Customer Support Center
5165 Emerald Parkway, Suite 300
Dublin, OH 43017

Toll Free: 800-876-7281
Email: chics@stgusa.com

Hours: Mon. – Fri. 9:00 am – 8:00 pm

 
EQUIPMENT top ^
Equipment Maintenance & Repair
M&R@stgusa.com
877-277-6240


Mexico Interchange Agreements
FREIGHT CLAIMS top ^
 
See complete freight claims filing guidelines in the Rules and Procedures Section of the STG Stacktrain Information Directory.
 
Attn: Intermodal Cargo Claims
5165 Emerald Parkway, Suite 300
Dublin, OH 43017

Loss/Damage Notification:
Email: intermodalclaims@stgusa.com
Toll Free: 800-837-7584
Fax: 614-923-1432
 
PER DIEM / DIRECT INTERCHANGE top ^
 
STG Stacktrain, LLC
5165 Emerald Parkway, Suite 300
Dublin, OH 43017
Toll Free: 1800-876-7281
Ph: 614-923-1400
chics@stgusa.com
PRICING top ^
 

5165 Emerald Parkway, Suite 300
Dublin, OH 43017

Email: IntermodalStacktrain-Pricing@xpo.com

 
     
RAIL BILLING / SHIPPING INSTRUCTIONS top ^
5165 Emerald Parkway, Suite 300
Dublin, OH 43017

Toll Free: 1800-684-4070
Fax: 1800-897-3822
Email: RailBilling@stgusa.com

Hours:
Mon.-Fri. 8:00 am-12:00 pm EST
Sat. 8:00 am-5:00 pm EST
Sun. 8:00 pm 5:00 pm EST
RESERVATIONS top ^
To request a reservation, logon to Stacktrain Online Services.
Email: railboxrez@stgusa.com
 
EQUIPMENT RESERVATIONS
 
Toll Free: 877-816-1810
Hours: Mon.-Fri. 8:00 am-6:00 pm EST
 
TERMINAL OPERATIONS top ^
For U.S. and Canadian terminals, please see Terminal Location Information. Mexico ramp information is located in the Mexico Customer Guide.
 


 

 

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